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Last Updated: October 24, 2023

Welcome to the Privacy Policy of PT SUSILA EXPORT BALI ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regards to your personal information, please contact us at

1. Overview

This Privacy Policy describes how we handle your personal information on our website and through other means related to our jewelry production services. As we are based in Bali, Indonesia, we adhere to local regulations and data protection laws.

2. Information We Collect

2.1. Personal Data

When you visit our website or use our services, we may ask you to provide personal data, such as:

  • Full name

  • Email address

  • Postal address

  • Phone number

  • Payment details

2.2. Non-Personal Data

We may also collect non-personal data, such as:

  • IP address

  • Browser type and version

  • Pages of our site that you visit

  • Time and date of your visit

3. Use of Your Information

We use the information we collect to:

  • Process and fulfill orders

  • Communicate with you

  • Provide customer support

  • Improve our website and services

  • Send promotional emails (with your consent)

4. Sharing of Information

We do not sell, trade, or rent your personal data to others. We may share generic aggregated demographic information with our business partners, trusted affiliates, and advertisers for purposes outlined above.

5. Data Retention

We retain your personal data only for as long as necessary to provide you with our services, or as required by law.

6. Security

We employ top-notch security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data.

7. Cookies

Our website may use cookies to enhance user experience. You can choose to disable cookies through your browser settings.

8. Your Rights

You have the right to access, update, or delete your personal data. You can do this by contacting us at the email provided.

9. Third-party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of other websites. It's advised to review their privacy policies separately.

10. Children's Privacy

Our website does not address anyone under the age of 18. We do not knowingly collect personal data from minors.

11. Changes to This Policy

We may update our Privacy Policy occasionally. Changes will be posted on this page with an updated "Last Updated" date.

12. Contact Us

For any questions or concerns regarding this policy, please contact:



Office: Jl. Batanta No. 9

Denpasar - Bali
Phone: +62 811 3994 222


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